Gannett Printing and Publishing’s Client Services staff has the knowledge and expertise to provide you with outstanding service for years to come! We understand the importance of each printed piece to our customers, regardless of the size of the project.

Our Customer Service Representatives are responsible for a customer's job from the moment it comes through the door until the time it's printed and shipped out. This includes everything from reviewing specs, making sure all job elements are present, writing up work orders, scheduling, tracking, troubleshooting, routing and billing.

CSRs provide current and updated information on all projects to department heads throughout the plant. They are your communication link to all departments, serving as your "eyes and ears" throughout the production and distribution of your product. They handle each of your jobs as though they are your employee in our plant.

 




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